Clinics and dental offices
Booking, rescheduling and reminder calls, so front-desk staff can look after the patients standing in front of them.
In-house speech, language and voice models
AI voice agents for call centers, built on our own models
Voxvencer agents pick up inbound calls, work outbound lists and book appointments at any hour. The speech recognition, the language model and the voice are all ours, so you can test each one before you put an agent in front of a customer.
Free trial: 3 days, no card. Small on purpose.
STTHears the caller, accents and bad lines included
LLMWorks out what they want and what to do next
TTSAnswers out loud in a natural voice
How a call works
Three models, one conversation
Every turn of a call runs through the same three steps. Because we build all three, we can tune them to work together instead of gluing other companies' APIs end to end.
1 · SPEECH TO TEXT
The agent listens
Phone audio is narrow and noisy. Our speech recognition is trained on calls, not podcasts, so it copes with speakerphones, traffic in the background and people who talk fast. It also spots when the caller has finished speaking, which is what stops an agent from cutting people off.
2 · LANGUAGE MODEL
The agent decides
The language model reads the transcript against your script, your FAQs and your rules. It can look up an order, check a calendar or log a lead, and it knows which topics it must hand to a person. It does not improvise policy you have not given it.
3 · TEXT TO SPEECH
The agent answers
The reply is spoken in a clear, warm voice that starts talking while the rest of the sentence is still being generated. Short gaps matter on the phone. A two-second silence feels like a dropped call, so we keep the whole loop fast.
Watch an agent work
Inside a live call, turn by turn
Pick a scenario and follow the call one step at a time. The caption under the call explains what the agent is doing and why. Pause or slow it down whenever you like.
Step 0
Press play or scroll here to start the call.
Pipeline
STTHearing the caller
LLMDeciding and using tools
TTSSpeaking the reply
Last step timing
STT
–
LLM
–
TTS
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Simulated example for illustration. Names, systems and timings are made up. Try the real models free.
AI agents for sale
Pick the job you want off your team's plate
Each agent is trained on your script, connected to your phone line and tested on your real calls before it goes live.
Inbound support agent
Answers the calls that make up most of your queue: where's my order, how do I reset this, what are your hours. It resolves what it can and passes the rest to your team with notes.
Handles
- Order and account status lookups
- Answers from your help center and policies
- Overflow during peaks and after hours
- Warm transfer with a written summary
CallerHi, my package says delivered but it's not here.
AgentSorry about that. Can I have the order number or the phone number on the account?
CallerIt's 4471-208.
Outbound campaign agent
Works through call lists with the same pitch on call one and call five thousand. It follows your calling windows and opt-out rules, and logs every outcome.
Handles
- Renewal, reactivation and follow-up campaigns
- Opt-out requests honored during the call
- Callbacks booked at the time the person asks for
- Disposition codes written back to your CRM
AgentHi Dana, this is the automated assistant from Northside Insurance. Your auto policy renews on the 14th. Do you have two minutes?
CallerNot now, can you call tomorrow?
AgentOf course. Is around 10 in the morning good?
Appointment setter
Books, confirms and reschedules without anyone at the front desk touching the calendar. It can also call the day before to confirm and offer a new slot to anyone who can't make it.
Handles
- New bookings against live availability
- Reschedules and cancellations
- Reminder and confirmation calls
- Text confirmation after the call
CallerI need to move my cleaning to next week.
AgentNo problem. I have Tuesday at 9:30 or Thursday at 2:15. Which works?
CallerThursday.
Lead qualification agent
Calls new web leads within a minute or two of the form being submitted, asks your qualifying questions and sends the good ones straight to a closer while they are still on the line.
Handles
- Instant callback on new form fills
- Your qualifying questions, in your order
- Live transfer of qualified leads
- Notes and score logged on the lead record
AgentThanks for asking about solar quotes. Do you own the home, or rent?
CallerWe own it.
AgentGreat. Roughly what's your monthly electric bill in summer?
Business receptionist
A front desk for businesses that can't keep someone on the phone all day. It greets callers, answers the routine questions and makes sure nobody ends up in a full voicemail box.
Handles
- Hours, location, prices and services
- Routing to the right person or department
- Messages emailed or texted to you
- Urgent calls flagged and forwarded
CallerAre you open Saturday? My AC just died.
AgentWe have emergency service on Saturdays. Can I get your address and a callback number so a technician can call you within the hour?
Custom agent
If your process doesn't fit a template, we build the agent around it: your script, your integrations, your escalation rules. We test it against recordings of your real calls before launch.
Typical projects
- Multi-step intake with data written to your systems
- Surveys and post-call follow-ups
- Payment reminders with handoff to staff
- Agents on your own infrastructure
What we need from you
- A sample of recorded calls
- Your current script or call flow
- The systems the agent has to read or update
Who uses voice agents
Industries where missed calls cost the most
The pattern is the same everywhere: calls arrive in bursts, many are routine, and every one that rings out is a customer who may not call back.
Real estate
Listing inquiries answered on the spot, buyers pre-qualified and showings booked while the lead is still interested.
Insurance agencies
Quote intake, renewal reminders and first notice of loss, with anything that needs a licensed agent passed along.
Home services
HVAC, plumbing, roofing and electrical calls captured at night and on weekends, with emergencies routed to the on-call tech.
E-commerce support
Order status, returns and delivery questions handled without growing the support team every holiday season.
Professional services
Law, accounting and agency front desks: intake questions, conflict-check details and consultations booked.
Free during your trial
Try the models before you buy an agent
Each tool runs on the same models our agents use. Upload your own recordings and scripts and judge the results yourself.
Speech to Text
Upload a call recording or talk into your mic and get a transcript in seconds.
Try it STTAI Chat
Give our language model your own questions and tasks and see how closely it follows instructions.
Try it LLMText to Speech
Type a line, hear it spoken, download the audio.
Try it TTSVoicemail Greeting Generator
Write your greeting and get a recording ready to upload to your phone system.
Try it TTSCall Script Writer
Describe the campaign and get an opener, questions and objection replies.
Try it LLMCall Summary
Paste a transcript and get the caller's reason, the outcome and next steps.
Try it LLMSide by side
Voice agent, phone menu or answering service?
All three keep calls from ringing out. They differ in what the caller can actually get done.
| AI voice agent | Phone menu (IVR) | Answering service | |
|---|---|---|---|
| How callers ask | In their own words | Press 1, press 2 | In their own words |
| Can finish the task | Yes, within the rules you set: bookings, lookups, updates | Only simple, pre-built paths | Usually takes a message |
| Hours | 24/7, including holidays | 24/7 | Depends on the plan |
| Busy periods | Many calls at once, no hold queue | Many calls, but callers still wait for staff | Limited by operators on shift |
| Changing the script | Edit text, test, publish the same day | Re-record prompts, rebuild menus | Retrain operators |
| Record of the call | Full transcript and summary | Menu path only | Operator notes |
Free trial
Test our accuracy on your own calls
Sign up and use our speech, language and voice models in the browser or through the API. The trial is a short sample rather than a free plan: long enough to judge quality, too short to run a business on.
Start free trial- days
- to test everything
- 30
- AI chat messages
- 10
- transcriptions, up to 5 MB each
- 10
- voice clips, up to 400 characters
From the blog
Notes from the phone lines
Call center operationsHow to Measure an AI Voice Agent After Launch
The metrics that show whether an AI voice agent is working: containment, resolution, transfers, accuracy, caller experience, compliance and cost.
Sales and outboundAI Phone Agents for Insurance Agencies: Intake to Renewals
Where AI phone agents help insurance agencies: quote intake, renewals, certificates and first notice of loss, plus what stays with licensed staff.
Sales and outboundOutbound Calling Best Practices for 2026
A practical outbound calling checklist for 2026: consent, lists, caller ID, calling windows, cadence, AI agents and the metrics that matter.
Questions
Frequently asked questions
What is an AI voice agent?
An AI voice agent is software that holds a phone conversation. It turns the caller's speech into text, works out what they want and what to do about it, then answers out loud in a synthetic voice. Unlike a phone menu, the caller can just say what they need in their own words.
Will callers know they are talking to an AI?
They should, and we set agents up to say so at the start of the call. Being upfront avoids complaints, and the rules on AI calling keep tightening. In our experience most callers care far more about getting their problem solved quickly than about who solves it.
Can the agent hand a call to a person?
Yes. You decide the triggers: a caller asks for a human, the topic is outside the agent's scope, or the caller sounds upset. The agent transfers the call and passes along a short summary so your staff don't have to ask the same questions again.
Do you use OpenAI or other third-party models?
No. Speech recognition, the language model and the text-to-speech voice are models we train and run ourselves. That is why we can offer a free trial of each one on its own: you can check accuracy before you trust it with customers.
What does the free trial include?
Three days, 30 AI chat messages, 10 transcriptions and 10 generated voice clips, in the browser or through the API. It is deliberately small. The point is to test our accuracy on your own audio and text, not to run production traffic.
Which phone systems do your agents work with?
Agents connect over SIP or through call forwarding from a number you already own, which covers most cloud phone systems and on-premise PBXs. Tell us what you run and we will confirm before you commit to anything.
Can AI agents make outbound sales calls legally?
They can, with the right consent. In February 2024 the FCC confirmed that AI-generated voices count as "artificial" voices under the TCPA, so the consent rules for prerecorded calls apply. We help you set up consent records, calling windows and Do Not Call checks before any campaign goes out. This is not legal advice; talk to your counsel about your specific lists.
How is Voxvencer priced?
Pricing depends on the agent, your call volume and which systems we connect to. Most customers start with one agent on one line. Contact sales with your rough monthly call count and we will send a quote.
Tell us which calls you want off your team's plate
Send your rough call volume and the job you have in mind. We reply within one business day with a plan and a quote.